Jan 17, 2012 · Inside the new Witopia Customer Portal. So now I’m in the portal. There are all of my orders for the last three years. Hurray. On the two active orders, there’s 412 days left on one and 46 days on the other. The other is also listed as cancelled, with no options for checking data usage, resetting password or assigning the VPN to someone else.
WiTopia’s Personal VPN is a service that will suit both new users and advanced users. The client manage to be simple enough, but also not short of advanced features and configuration options. The service has very good speed; and they have a well-distributed server network that heightens your online anonymity. Easy and fast online setup: The setup of WiTopia VPN takes only 2 to 3 minutes. Though VPNs are cryptic applications, the company has put in a lot of time and money to develop an easy and quick online setup, outstanding software to encrypt all your data, and a comprehensive customer portal. WiTopia also offers 24×7×365 customer support. Witopia VPN INTRODUCTION. Witopia provides the basic OpenVPN standard utilizing the off the shelf OpenVPN software application at the high end of the price range. Witopia only offers annual payment plans. Witopia has an extensive network of servers but not many off shore servers and no technology of its own to implement a better OpenVPN 95% of the gateways connect without delay. I have a superb 1Gb/s connection to my ISP, so I don't know how much that affects my net download/upload speed, but I have no complaints with slow connections using WiTopia Pro VPN.
On customer support front, I found WiTopia personalVPN quite efficient and equal to the task. You are free to use its amazing live chat feature you may opt for 24/7 365 days a year . Moreover, you can get a wealth of information through blogs and contact us section.
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Customers are welcome to cancel at any time of their membership terms, but the company does not offer prorated refunds of unused time of a subscription terms. Cancellations are requested via the online customer portal. Transparency. WiTopia is extremely transparent in their terms and conditions. Mar 05, 2014 · Customer service is a strong suit for WiTopia. As mentioned more than once, they are one of the only VPN services that offer customer technical support all the time, 24 hours a day, 365 days out of the year. It is easy to reach them, either by chat on the WiTopia website, or you can send them off an email and expect a short turnaround response. WiTopia still knocks! Today I had a billing issue that I was not able to apply a discount code for my subscription extension which I though I might have been to late, but received an email that they extend the offer. Sure enough the Billing support helped and refunded me. 5 Star customer support. No complaints ever on VPN service.